Frequently Asked Questions
Everything you need to know about VPNs and LekkerVPN
VPN Basics
What is a VPN and why do I need one?
A VPN (Virtual Private Network) creates a secure, encrypted connection between your device and the internet. Think of it as a private tunnel that protects your data from prying eyes.
You need a VPN to:
- Protect your privacy when browsing on public WiFi
- Hide your browsing activity from your ISP (Internet Service Provider)
- Access content that might be restricted in your location
- Prevent tracking by advertisers and websites
- Secure your online banking and sensitive transactions
How does a VPN work?
When you connect to a VPN, your internet traffic is encrypted and routed through a secure server. This process:
- Encrypts your data: Makes it unreadable to anyone trying to intercept it
- Hides your IP address: Websites see the VPN server's IP, not yours
- Changes your location: You appear to be browsing from wherever the VPN server is located
LekkerVPN uses WireGuard technology, which is faster and more efficient than older VPN protocols like OpenVPN or IPSec.
Are VPNs legal in South Africa?
Yes, VPNs are completely legal in South Africa. There are no laws prohibiting the use of VPN services for personal privacy and security.
However, using a VPN to engage in illegal activities (like copyright infringement or cybercrime) remains illegal. VPNs are simply a privacy tool—what matters is how you use them.
Many South African businesses and individuals use VPNs daily for legitimate purposes like secure remote work, protecting financial transactions, and maintaining online privacy.
Will a VPN slow down my internet?
Modern VPNs like LekkerVPN have minimal impact on your connection speed. You might see a slight reduction (typically 5-15%) because your data travels through an encrypted tunnel, but with fast servers and efficient protocols, most users don't notice a difference.
LekkerVPN uses WireGuard, which is significantly faster than traditional VPN protocols. In some cases, users even experience faster speeds when accessing international content because we optimize routing paths.
Factors that affect VPN speed include: your base internet speed, server location (closer is usually faster), and server load.
What is WireGuard and why is it better?
WireGuard is a modern VPN protocol that's revolutionizing the industry. Unlike older protocols (OpenVPN, IPSec), WireGuard is:
- Faster: Uses less than 4,000 lines of code compared to hundreds of thousands in older protocols
- More secure: Simpler code means fewer vulnerabilities and easier security audits
- Battery-efficient: Especially important for mobile devices
- Easier to configure: Quick setup and reliable connections
Major VPN providers are switching to WireGuard because it's simply superior technology. LekkerVPN was built on WireGuard from day one.
VPNs for South Africans
What is the best VPN for South Africa?
The best VPN for South Africa depends on your needs, but key factors include:
- Server locations: Good coverage in regions you want to access (UK, US, Europe)
- Speed: Fast enough for streaming and daily use
- No-logs policy: Strong privacy commitments
- Flexible billing: Month-to-month options without long-term contracts
LekkerVPN is specifically designed for South Africans, with competitive pricing starting at $6.99/month (no long-term commitment required), WireGuard technology for maximum speed, and servers in key locations like the UK, US, Switzerland, and Australia.
Do I need a VPN for streaming services in South Africa?
Yes, a VPN can significantly enhance your streaming experience. Here's why:
- Access more content: Some shows and movies are only available in certain countries. A VPN lets you access international Netflix, BBC iPlayer, Hulu, and more
- Better speeds: ISPs sometimes throttle streaming traffic. A VPN can prevent this
- Earlier releases: New content often launches in the US or UK before South Africa
LekkerVPN's servers in the UK and US are optimized for streaming, giving you reliable access to international content libraries.
Can I use a VPN on my phone in South Africa?
Absolutely! Mobile VPN protection is essential, especially when using public WiFi at cafés, airports, or hotels. Your phone handles sensitive information like banking apps, emails, and personal messages.
LekkerVPN works on:
- iOS (iPhone and iPad)
- Android phones and tablets
- Windows, macOS, and Linux computers
The WireGuard protocol we use is particularly battery-efficient on mobile devices, so you can stay protected without draining your phone.
Which VPN server location should I use from South Africa?
It depends on what you're trying to do:
- UK servers: Best for BBC iPlayer, UK Netflix, Premier League streaming, and European content
- US servers: Access to US Netflix, Hulu, HBO Max, and American banking sites
- Switzerland: Maximum privacy due to strong Swiss data protection laws
- Australia: Good for accessing Australian content and services
For general privacy and fastest speeds, choose the server closest to South Africa. For accessing specific content, choose the country where that content is available.
Pricing & Plans
How much does LekkerVPN cost?
LekkerVPN starts at just $6.99 per month with no long-term commitment required. This is our biggest differentiator from competitors.
Why this matters: Most VPN providers (like NordVPN and ExpressVPN) advertise low prices, but only if you commit to 1-2 year contracts upfront. If you want month-to-month flexibility with them, you'll pay $12-13/month or more.
With LekkerVPN, you get affordable pricing without locking yourself into a lengthy contract. Try us for a month, and continue only if you're happy.
How does LekkerVPN compare to NordVPN and ExpressVPN?
Here's an honest comparison:
Pricing:
- NordVPN: ~$12.99/month (month-to-month) or ~$3.99/month (2-year commitment)
- ExpressVPN: ~$12.95/month (month-to-month) or ~$6.67/month (1-year commitment)
- LekkerVPN: $6.99/month (no long-term commitment required)
Technology: All three now support WireGuard (NordVPN calls it "NordLynx"). LekkerVPN was built on WireGuard from the start.
Where they win: More server locations worldwide (60+ countries vs our 4), 24/7 phone support, longer track record
Where LekkerVPN wins: Better value for month-to-month users, no pressure tactics, built for South Africans, simpler setup, included adblocking
If you need servers in 50+ countries, the big providers are better. If you want solid VPN protection at an honest price, LekkerVPN delivers.
What's the cheapest VPN in South Africa?
The "cheapest" VPN depends on how you define it:
Cheapest with long-term commitment: Some providers offer $2-4/month if you pay for 2-3 years upfront. That's $100+ in advance for a service you might not use long-term.
Cheapest month-to-month: LekkerVPN at $6.99/month offers the best value without requiring a long-term contract. You're not locked in, and you can cancel anytime.
Warning about "free" VPNs: Free VPNs make money by selling your data, injecting ads, or limiting speeds severely. If you're not paying for the product, you ARE the product.
For genuine privacy and security, LekkerVPN offers affordable protection without compromising your data.
Can I use LekkerVPN on multiple devices?
Yes! One LekkerVPN subscription covers up to 5 devices simultaneously. This means you can protect your:
- Laptop or desktop computer
- Smartphone
- Tablet
- Partner's devices
- Smart TV or streaming device
Most households will be fully covered with a single subscription.
Privacy & Security
Does LekkerVPN keep logs of my activity?
No. LekkerVPN operates a strict no-logs policy. We do not track, record, or store:
- Websites you visit
- Files you download
- Your browsing history
- Your real IP address during sessions
We only store the minimum information required to operate the service: your email address and payment information (processed through secure payment providers).
Your privacy is our primary mission. We can't hand over data we don't have.
How does the built-in adblocking work?
LekkerVPN includes DNS-level adblocking, which filters out ads, trackers, and malicious domains before they even reach your device. This means:
- Faster browsing: Pages load quicker without heavy ad scripts
- Enhanced privacy: Blocks tracking scripts that follow you across websites
- Better security: Prevents malicious ads and phishing attempts
- Works everywhere: Protects all apps and browsers, not just one
It's automatically enabled—no configuration needed.
Can my ISP see what I'm doing with a VPN?
No. When you use LekkerVPN, your ISP (like Telkom, Vodacom, or MTN) can only see:
- That you're connected to a VPN server
- The amount of data being transferred
They cannot see:
- Which websites you visit
- What you're downloading or uploading
- The content of your communications
All your data is encrypted, making it unreadable to your ISP, government, or anyone else trying to monitor your connection.
Is public WiFi safe with a VPN?
Yes! Public WiFi is one of the most important places to use a VPN. Unencrypted public networks (like at Mugg & Bean, airports, or hotels) are vulnerable to hackers who can intercept your data.
With LekkerVPN active, all your data is encrypted before it leaves your device. Even on an unsecured network, hackers can't read your passwords, banking information, or personal messages.
Pro tip: Always connect to LekkerVPN before joining public WiFi networks.
Getting Started
How do I set up LekkerVPN?
Setting up LekkerVPN is simple and takes less than 5 minutes:
- Create an account: Sign up on our website
- Choose a plan: Select your subscription
- Download the LekkerVPN app: Available free for all platforms
- Sign In: Using your email address and password
- Connect: Toggle the connection on, and you're protected
We provide step-by-step setup guides for every device type.
What happens if I have technical problems?
We offer email support for all technical issues. Most common problems are covered in our setup guides, but if you're stuck, reach out and we'll help you get connected.
Common issues like connection problems, slow speeds, or configuration questions are usually resolved quickly.
Can I cancel anytime?
Yes! There are no cancellation fees or penalties. Since we don't require long-term commitments, you can cancel your subscription anytime from your account dashboard.
You'll retain access until the end of your current billing period, and you won't be charged again. Simple as that.
Do I need to be tech-savvy to use a VPN?
Not at all! Modern VPNs like LekkerVPN are designed for everyone. If you can install an app and click a button, you can use a VPN.
The process is literally:
- Install the LekkerVPN app
- Sign in
- Tap "Connect"
Everything else happens automatically in the background.
Still Have Questions?
Ready to try LekkerVPN? Start now!
Get StartedOr contact us at support@lekkervpn.co.za